Shipping Policy
Online Outboard Store
Website: onlineoutboardstore.com
Welcome to Online Outboard Store, where we provide high-quality outboard motor engines for boats. Our shipping policy outlines the terms and conditions for the delivery of products purchased from our website.
Shipping Destinations
We currently ship to addresses within the United States, including Alaska and Hawaii. We do not ship to P.O. Boxes or APO/FPO addresses. For international shipping inquiries, please contact our customer service team at info@onlineoutboardstore.com.
Shipping Methods and Delivery Times
We offer several shipping options to meet your needs:
- Standard Shipping: 10-14 business days
- Expedited Shipping: 5-7 business days
Please note that the delivery times are estimates and may vary based on your location and other factors. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Costs
Shipping costs are calculated based on the weight and dimensions of the items, as well as the selected shipping method. The total shipping cost will be displayed at checkout before you complete your purchase.
Order Processing
Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been shipped, including a tracking number to monitor the delivery status.
Tracking Your Order
You can track your order using the tracking number provided in your shipping confirmation email. Simply visit the carrier’s website and enter your tracking number for real-time updates.
Shipping Restrictions
Due to the size and weight of outboard motor engines, some shipping restrictions may apply. If we are unable to ship to your location, we will contact you to discuss alternative arrangements or cancel your order with a full refund.
Damaged or Lost Shipments
If your order arrives damaged or is lost during transit, please contact our customer service team immediately at info@onlineoutboardstore.com or call us at 1-657-214-0935. We will work with the carrier to resolve the issue and ensure you receive your order as soon as possible.
Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us:
- Email: info@onlineoutboardstore.com
- Phone: 1-657-214-0935
- Address: Online Outboard Store, 440 West 200 North Suite 1 Bountiful, Ut 84087
Thank you for shopping with Online Outboard Store! We appreciate your business and strive to provide the best service possible.